Refund Policy

Thank you for purchasing our digital products at Brainstorm. We are committed to providing our students with high-quality, effective learning tools.

1. General Policy

Due to the digital nature of our products (which are instantly accessible upon purchase), we generally do not offer refunds for our "Lifetime" (one-time payment) plans once the purchase is complete.

For "Monthly" subscriptions, you can cancel at any time, and you will not be charged for the next billing cycle. You will retain access to the premium features until the end of your current paid period.

2. Eligibility for a Refund

We may consider refunds on a case-by-case basis under the following circumstances:

• Accidental Purchase: If you purchased a product by mistake and contact us within 24 hours of the purchase, provided you have not significantly used the app's premium features.
• Technical Issues: If the app is non-functional or does not work as described, and we are unable to resolve the issue within a reasonable timeframe.

We do not issue refunds for non-use of the product or if you simply change your mind after purchase.

3. How to Request a Refund

To request a refund, please contact us via the contact form on our homepage within 7 days of your purchase. Please include your proof of purchase (receipt or order ID) and a clear explanation of why you are requesting a refund.

4. Refund Processing (Important)

Once your request is received and inspected, we will notify you of the approval or rejection of your refund.

Please note that any approved refund will be processed and given to the payment-initiated media itself (e.g., back to the credit card, bank account, or mobile wallet used for the original purchase).

The time it takes for the refund to appear in your account will depend on your payment method's policies.

5. Contact Us

If you have any questions about our Refund Policy, please contact us.